Testimonials
Here is what our beloved clients
say about us.
Obtaining insurance has never been easier and I hope to work with your company as my dedicated insurance provider.
With the complexity of Insurance and the vast array of bad advice available on the market, especially in the UAE, it is incredibly refreshing to come across a company like Petra who go the extra mile to ensure the client is completely satisfied and has full knowledge of the product he is purchasing.
Furthermore, last week, I was stranded in Ajman due to an issue in my battery, and on calling up Petra Insurance, I received a very prompt response for road side assistance and the follow up which was done until the car was fixed was exceptional.
A BIG thank you to Ramzi and his team for this excellent Service. Great Job! Thank You
So there was an SOS from my better half, Mahrukh, to get this done in a day before the school starts so that the insurance policies can be given to the students so that their parents can apply for the visa. So I ask who else but Ramzi Ghurani of Petra Insurance for help. All I had to do was send a list with the name of the students, their ages and nationality to him and pronto the next day I get a quote from 3 different companies along with a recommendation as to why one of them is better than the rest. On communicating mine or rather Mahruk’s decision, the policies were issued the next day, well in time before school closing hours and I had a very happy wife and she had a very happy 18 sets of parents and happier kids. I cannot recommend Ramzi and his team any higher. He sets a very high standard of delivery for himself and his team and they deliver in time with the highest quality. Generally, when we hear of an insurance sales person, one runs a mile. In his case, it is pleasure to deal with Ramzi and his team. So next time you require insurance think Petra Insurance. I wish Ramzi and his team all the best.
We have used Petra for various insurance needs, including travel, emergency health, and car insurance, and are currently exploring their services for group and life insurance. They have consistently been exceptional – one of the most professional companies I’ve dealt with in Dubai.
Their responsiveness is impressive, even going so far as to coordinate with my doctors to fill out insurance forms over the weekend. They consistently find competitive rates and offer excellent recommendations. If I had one minor suggestion, it would be for slightly more proactive guidance on available options.
Based on my experience to search to find a reputable insurance company to provide landlord insurance, I contacted so many insurance companies with no result & finally, Petra Insurance presented the suitable landlord insurance in the shortest possible time with good customer support.
From now on all insurance matters would be dealt through Petra insurance, this time health insurance, and we hope to be as smooth as obtaining landlord insurance.
I do not write testimonials lightly, but my experience with Petra Insurance genuinely stood out. From the outset, I was treated as an individual rather than just another client file. The team took the time to understand my situation, priorities, and constraints before moving forward. Conversations were focused and efficient without feeling rushed. It was clear that alignment mattered. The differentiating factor was the customer experience. The representative explained the available options in practical terms, clarified the real implications of each, and remained engaged until the outcome reflected my priorities.
Follow-through was consistent, communication was direct, and there was a clear commitment to delivering on what was discussed. The human factor also mattered. I was navigating a challenging period, and they approached the process with professionalism, empathy, and a results-oriented mindset.
There was flexibility where needed and clear guidance when decisions had to be made. After interacting with multiple layers of the organization, from its leadership to client facing personnel, it is clear that it possesses a culture of personalized service, client attunement and diligent follow up. In a competitive market like Dubai, service often prioritizes speed over substance. Petra Insurance demonstrated that efficiency and thoughtful attention can coexist. Communication was clear, accountability was consistent, and execution matched expectations. If you want an insurance broker that combines technical competence with a genuinely client centered approach, Petra Insurance delivers.
Want to share your story?
We need copy here We need copy here We need copy here We need copy here We need copy here We need copy here We need copy here We need copy here.
Have a question?Our team is happy to assist you!
Compare insurance quotes and find a policy today. Our team highly trained and ready to help you.
